Privacy Policy

Last Updated: June 11, 2026

1. Introduction

Deskcraft Toolworks, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) products, websites, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our Services:

• Account Information: Name, email address, password, and company or business details
• Payment Information: Billing details processed through secure third-party payment processors. We do not store full payment card numbers on our servers.
• Content You Provide: Data, files, and other materials you create, upload, or store while using our Services
• Usage Data: Information about how you interact with our Services, including features used and actions taken
• Technical Data: IP address, browser type, operating system, device identifiers, and log data
• Cookies and Tracking Data: Information collected through cookies and similar technologies as described below

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve our Services
• Process transactions and send related billing information
• Create and manage your account and authenticate users
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities to improve user experience
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and enforce our terms and policies

4. Legal Bases for Processing

Where applicable law (such as the GDPR) requires, we process your personal information on the following legal bases: performance of a contract with you, your consent, compliance with a legal obligation, and our legitimate interests in operating and improving our Services, provided those interests are not overridden by your rights.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors and contractors who perform services on our behalf, such as hosting, analytics, and payment processing, under appropriate confidentiality obligations
• Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, property, or safety and that of others
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services and fulfill the purposes described in this Privacy Policy. We may retain certain information for longer periods where required by law, for legitimate business purposes, or to resolve disputes and enforce our agreements. When information is no longer needed, we will delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Objection to or restriction of certain processing
• Data portability in a structured, commonly used format
• Withdrawal of consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at help@deskcraft.tools. We will respond to your request in accordance with applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Services, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our Services. We honor recognized browser-based privacy signals where required by law.

10. Third-Party Services

Our Services may contain links to or integrations with third-party websites and services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

12. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. Where required, we put in place appropriate safeguards, such as standard contractual clauses, to ensure your information receives an adequate level of protection in accordance with this Privacy Policy and applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page, updating the "Last Updated" date, and, where appropriate, providing notice by email or through our Services. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at help@deskcraft.tools.